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Contact Info/Customer Service
Please go to our customer service page if you have any questions. This is the fastest way to contact us. Please be sure to read our
Frequently
Asked Questions as well. You can also reach us or leave us a message by phone at 877-627-9029.
Shipping and Handling
Shipping and Handling is $5.95 for every item in our catalog. Shipping and handling costs will never
exceed $5.95 for 2-3 day priority shipping, not even for multiple item orders. Shipping costs will be calculated in real-time before you finalize your order. We ship USPS
Priority Mail.
Sales Tax
A 7% sales tax will be added to your order if you are a Rhode Island resident. No tax will be added elsewhere.
Privacy
Our Pledge:
We will NEVER sell your name or e-mail address to a mailing list. All information you submit to us will remain confidential. We respect the privacy of our
customers!!!
Security
Yahoo (our E-Commerce provider) takes seriously the issue of security. Every time you send us your credit card number and your billing and shipping information, they will use industry-standard Secure Sockets Layer
(SSL) technology to prevent the information from being intercepted.
Return Policy
Please save all original packaging and printed material. You may return
your item within 30 days if you are not satisfied with your order. We will refund your money in full (not including shipping charges) with no
restocking fee. We cannot refund your order after 30
days, if the product is damaged/changed in anyway due to accidental or abusive use, or if it is missing any of its orignal packaging/instructions.
Please e-mail us and we'll give you the details on returning an item.
We are not responsible for any return shipping costs & shipping costs are not refundable.
Payment Terms
We accept Master Card and Visa as a form of online payments. If
you do not have a credit card or wish not to submit credit card
information online you may pay with a personal check (please see below).
Please do not send cash through the mail. We can
not accept it. Also we do not accept money orders or COD's.
Personal Checks
We do accept personal checks as a form of payment. Mail your check
out as soon as possible after you make your online order. We can not
send your order until we receive your check and your check clears.
Please allow 5 additional days if paying by personal check.
Make your check payable to :
Atomic Clocks Online
Fraud Policy
Atomic Clocks Online is committed to eliminating fraud on the Internet and by the mail. WE WILL PROSECUTE ANY ATTEMPT AT FRAUD TO THE FULLEST EXTENT OF THE LAW.
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